Refund policy

In accordance with the Consumer Protection Act of Finland, you have the right to exchange and/or return an item within 14 days of receiving your order. The return right applies only items that are in new, unused condition and in their original packaging.

Before returning, contact the seller by email at info@hatlabs.fi.

When returning the item, include a copy of the order when sending an item back for return or exchange. Also include your name, customer number, phone number, email, and address. The customer returning or exchanging the item is responsible for shipping and packaging costs of the returned or exchanged products.

Return address:

Hat Labs Ltd
Yliskylankaari 4
00840 Helsinki
FINLAND

Once we have received the return, we will process it. When the return is accepted, a refund will be made according to the original payment method.